Delivery & Returns

Delivery

Art work is shipped worldwide.

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Available paintings​

All paintings will be shipped in a custom-made box, safely and securely.

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Bespoke paintings​

Commissions are made to order and lead time varies

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All paintings are despatched within 5 working days (excluding holidays). 

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International paintings are shipped by DHL/UPS. Order tracking information will be e-mailed on despatch.

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Our charges (uk & international shipping)

Shipping is calculated based on location.​

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Customers receiving goods outside United Kingdom may be liable for duty charges levied in their own country. If this happens, it is a matter between you and your local customs agency. You are responsible for any duty owed.

returns​

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Process​

To initiate the returns process, please email bullockdna@btinternet.com

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As soon as we receive your email, we will provide you with detailed instructions on how to return your order. Returns must be made within 14 days of delivery.

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We require items to be returned in good condition, in the full original packaging.

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Once we receive your returned order, we will replace or refund as required. Refunds are normally processed within 7 days although please allow up to 14 days.

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Please note: unfortunately we cannot refund shipping costs for any orders, unless the product is faulty or damaged.

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Goods damaged in transit​

If you received an artwork that was damaged in transit, then please get in touch and a replacement will be issued straight away.